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Branch Business eMagazine

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Branch Banking Amid a Pandemic

Even with spiking levels of COVID in communities across the country, bank branches remain operational, and expect to stay open for business in their current…

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Ascend Federal Credit Union Opens New Location in Gallatin

Credit union expands footprint with second full-service branch in Sumner County GALLATIN, Tenn., Dec. 7, 2020 – Ascend Federal Credit Union, the largest credit union in Middle Tennessee,…

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True Customer Service in Banking

You know, the evergreen proof point that many banks use to highlight their ‘unique point of differentiation.’ For a long time, customer service meant a…

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South Carolina Federal Completes Third Merger of 2020

(N. Charleston, S.C.) – 11/2/2020 – South Carolina Federal Credit Union is proud to announce its completed merger with Charleston County Teachers Federal Credit Union. This…

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BALANCING EMPLOYEES’ BEHAVIOR AND PRODUCTIVITY

One sentiment we hear from our partners and colleagues in the financial industry is,“We can’t wait to get our team back together again.”This is a…

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Uncovering an Alternative Approach to Core Innovation

Community financial institutions are at a crossroads as the industry arrives at a point where digital engagement reigns supreme. With many institutions using very similar…

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Ascend Federal Credit Union Opens Smyrna Branch

New building offers full financial services and six interactive teller machines SMYRNA, Tenn., Oct. 5, 2020 – Ascend Federal Credit Union, the largest credit union in…

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ALM First Launches In Your Best Interest Podcast

Dallas, Texas – ALM First, a strategic partner to more than 300 depositories nationwide with over $40 billion in assets under management, launches its new podcast series, In…

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Bell Bank Opens New Branch in Forest Lake

Forest Lake, MN (July 2, 2020) – At a time when many banks around the country are closing branches and slowing growth, Bell Bank in…

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Creating Genuine Relationships with Customers

As many community financial institution executives know, communication is a crucial aspect of building long-standing relationships with customers and driving meaningful branch interactions. Regional FIs…

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