Celebrating its 85th year in business in 2020, Point Breeze Credit Union is officially opening the redesigned lobby at its Hunt Valley office, which has…
Branch Business eMagazine
Elevations Credit Union joined elite companies across the globe after being ranked in Training magazine’s Training Top 125 in November. The Training Top 125 recognizes…
As many community financial institution executives know, communication is a crucial aspect of building long-standing relationships with customers and driving meaningful branch interactions. Regional FIs…
Valley First Credit Union is pleased to announce the opening of our new innovative Clovis Branch, located at 645 W. Herndon Avenue, Suite100, Clovis CA…
According to Accenture, we are entering the Experience Era, punctuated by the delivery of more personalized and adaptive customer experiences powered by human-machine collaboration. This…
Evergreen Credit Union, Portland, Me., has named Richard Folse as its new vice president branch administration. Credit Union Resources conducted the executive search…
Credit unions and banks can form the economic backbone of an entire city, state or region – and yet, in our digital age, this…
A few years ago, my extended family, which included my wife, my three kids, my parents, my sister, and her family, took a vacation to…
October 8, 2019 – PITTSFIELD – Congressman Richard E. Neal (MA-01), Mayor Linda M. Tyer and two officials from the US Treasury Department, Community Development…
America First Credit Union (AFCU) held a ribbon-cutting ceremony on Friday, November 1 for its newest branch in West Valley. The branch, which opened on…
Collins Community Credit Union’s New Headquarters: Industry Leaders in Vision Betsy McCloskey | April 15, 2019 CEDAR RAPIDS, Iowa － New technology is rapidly changing…
HUNT VALLEY, MD (6/19/19) – Point Breeze Credit Union today announced plans to significantly expand its operations in the Baltimore area, doubling the…
RENO, Nev. – United Federal Credit Union (United) has appointed Brandon Anderson as branch manager of its Summit branch in Reno, Nevada, located at 13989…
Digital transformation is driving significant change to the expectations of credit union members. Technology and lifestyle changes are making the digital experience the most critical…
Megan Brady, Branch Manager Lowell, MA, June 10, 2019 – Align Credit Union is pleased to announce that Megan Brady has been promoted to Assistant…
VyStar Opens 50th Branch in City of Alachua Brian E. Wolfburg, President/CEO of VyStar Credit Union, announced the official opening of VyStar’s 50th branch location—their…
As an industry, banks and credit unions have been so successful at persuading customers to move their simple banking transactions over to mobile, online and…
United Federal Credit Union (United) announced that it has selected Pearson Construction Company, based in Benton Harbor, Michigan, as general contractor for construction and renovation…
According to a recent Kasasa/Harris Poll study1, more than half of Americans (55%) would be most likely to consider opening a new checking account at…
St. Joseph, Mich. – United Federal Credit Union (United) has appointed Wendy Hubbard as branch manager of its St. Joseph branch in Michigan, located at…
It was 2002 and I was approaching the second anniversary for my very first credit union position. I had recently been promoted to head teller,…
As the digital age continues apace, the need for bank and credit union branches to develop strong connections with their customers is more important…
By David Smith There is an undeniable art to lending. Complex, large dollar loans are painstakingly crafted by underwriters operating within the parameters of their…
It was 2010. America was just coming out of the Great Recession. The credit union outbound sales team I was leading had just doubled its…
Digital rise = branch demise: Not so fast, consider these facts . . . Doomsday messages about the death of bank and credit union branches…
There is but one, single, full-service financial institution in the nation’s third largest city that is solely dedicated to servicing the Chicago Police Department and…
Ronald Regan served as the 66th United States Secretary of the Treasury from 1981 to 1985, an equally troubled economic time for the nation. Later…
Ask the Right Questions, Listen to the Answers FIS executive Pat Valentino shares tips on how to make your credit union more relevant. As senior vice…
By Murray Halperin Building your credit union’s brand is an ongoing and very expensive proposition. Every market is different with demographic changes, new businesses coming…
Snarky but insightful political satirist P.J O’Rourke once said “Giving money and power to government is like giving whiskey and car keys to teenage boys.”…