The new location, projected to open in 2026, will provide a comprehensive financial experience, including personal checking, savings, credit cards, mortgages, full-service lending and banking, investments and education.

“This groundbreaking marks another exciting step in our continued growth across West Michigan,” said Scott Sylvester, CEO and president of Consumers. “We’re proud to invest in the Rockford community and look forward to delivering the exceptional service and technology our members are looking for.” 

The Rockford office will feature Consumers’ innovative TellerPlus+ technology in both the lobby and the drive-thru lane. The location will also include a free coffee bar, wireless banking stations with Wi-Fi and dedicated spaces for loan and member service consultations. Consumers’ award-winning Online Banking and five-star Mobile App round out the full experience.

Headquartered in Kalamazoo, Michigan, Consumers Credit Union is a full-service financial institution and a leader in digital banking technology, mortgages and business lending. Consumers has more than $2.5 billion in assets. Locally owned since 1951, Consumers serves more than 148,000 individuals and businesses through 31 offices located in Kalamazoo, Battle Creek, Grand Rapids, Coldwater, Lansing and up the Lakeshore, with member access to 30,000+ free CO-OP Network ATMs nationwide. For details, visit ConsumersCU.org. Editors, please refer to Consumers Credit Union in short as Consumers, rather than CCU. Thank you!