You Need All 3 to Transform Your Sales Results

It was 2002 and I was approaching the second anniversary for my very first credit union position.� I had recently been promoted to head teller, mainly because I had mastered the processes of tellering and was experienced in many of the back-office responsibilities. Oh, and I was the only full-time teller who wanted the position. The credit union had just announced the launch of a sales incentive system and new sales goals for all employees. As part of this, the credit union was sending senior leaders to every branch to present an early morning meeting on the new sales culture. The senior leader we drew was a fun, charismatic, Senior Vice President of Lending. I had met him before at new hire orientation and instantly liked him, so I was looking forward...

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