Branches Need to Lean on More HR Data Driven Approaches -The combination of human capital and workforce management data helps to clear the path for more strategic approach with branch staff

• Mar 11, 2023
• By BBN News Desk

BY CHAD DAVIS Senior Industry Marketing Manager, Financial Services Practice Group, Kronos Technology is rapidly changing our work-lives, and there are no signs of it slowing down.� Even HR is becoming increasingly data-driven and is having a strategic impact on the bottom-line. The challenge in credit unions is finding an HR approach that brings all the information about employees and workforce performance across the organization together to optimize execution of the human capital strategy. For example, a teller supervisor wants to make sure their branch is fully staffed with the most productive employees on Friday afternoons, the busiest time of their week. To ensure high-quality member service, she wants to schedule employees most likely to be there on time and meet or exceed m...

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