New building offers full financial services and six interactive teller machines

SMYRNA, Tenn., Oct. 5, 2020 – Ascend Federal Credit Union, the largest credit union in Middle Tennessee, opened a new branch in Smyrna today. The state-of-the-art building, located at 769 Nissan Drive, replaces the original structure. The third branch opening this year, Ascend has 28 total full-service financial centers throughout Middle Tennessee, with six located in Rutherford County.

The full-service branch offers checking, savings, money market and certificate of deposit accounts. Other products include mortgage, auto and recreational loans, credit cards, signature loans, signature line of credit loans and business accounts and loans. It also features six interactive teller machines (ITM), where a service representative is available via video to provide a full suite of services.

“We are so thankful to members and community partners throughout Rutherford County for their patience as we razed our old Smyrna branch and constructed a new financial center in its place,” said Ascend President and CEO Caren Gabriel. “The bright, beautiful new building offers the latest technology, along with an expansive and inviting customer service experience.”

The lobby’s hours of operation are 9 a.m. to 6 p.m. Monday through Friday. Please visit for Saturday lobby availability due to COVID-19. Three ITMs are available inside the building during lobby hours. Three drive-up ITMs are also available with extended hours of 7 a.m. to 7 p.m. Monday through Saturday. Plus, outdoor ITMs can be used as ATMs around-the-clock to make withdrawals, deposits and balance inquiries. The branch also has a CoinStar machine and night-drop capabilities.

To help protect against COVID-19, Ascend is limiting the number of individuals inside its lobbies to adhere to social distancing recommendations.

About Ascend Federal Credit Union

With more than 220,800 members and more than $2.95 billion in assets, Ascend Federal Credit Union is the largest credit union in Middle Tennessee and one of the largest federally chartered credit unions in the United States. Based in Tullahoma, Tenn., the member-owned financial institution offers banking, loan, retirement and investment services from its 28 branches, more than 55,000 free ATMs worldwide, online banking portal and mobile app. The credit union’s mission is to serve by offering financial literacy education and giving back to its community in a variety of ways. Ascend is federally insured by the National Credit Union Administration. For more information, visit

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